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All aboard!! Getting your small business on board your CRM journey.

It’s a big ask, but someone has to take it on. If you’ve realised that your business needs to start driving efficiencies through CRM, you need a champion to be in the driver’s seat. Let’s face it. Small businesses just don’t have the specialised resources,

The Seven Major Benefits of Vinyl Wall Cladding

  Low Maintenance   With PVC cladding, you’ll never have to worry about repairing or repainting your weatherboards again. Unlike other materials, PVC cladding has been proven to be perfectly suited for Australian conditions, where weather conditions can go from one extreme to the other

Osteoporosis Treatment from the Bone Clinic

Osteoporosis is a disease that affects the bones. As the bones start loosing their usual density they become weaker & are more likely to break. Studies have shown that every one in two women & every one in four men above the age of 50

Osteoporosis Treatment

Osteoporosis is a disease that affects the bones. As the bones start loosing their usual density they become weaker & are more likely to break. Studies have shown that every one in two women & every one in four men above the age of 50

Botox Wrinkle Removal

One of the easiest and most effective ways to remove wrinkles from the skin is through Botox injections. This helps to restore your skin’s original outlook. The treatment has been in use for decades now, and has been refined over the years to make sure

Wall Cladding from Austech External Building Products Queensland

Enviroshield wall cladding supplied by Austech External Building Products Queensland is the new generation of vinyl wall cladding, offering realistic woodgrain texture and colours replicating the appeal of cedar. Enviroshield Exterior vinyl wall cladding, never needs painting so you can enjoy the look of real

Learn about Roof Repairs

A time a roof may develop some leaks before the entire roof needs replacement. In most cases, such leaks are as a result of localized damages such as cracked shingles or shakers. In a flat roof, damages are mostly caused blistered or cracked areas. The

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The scariest thing when it comes to moving at the end of your lease is the cleaning; in order to guarantee that you get your bond money back it is more sensible to hire a professional cleaner to do your dirty work. Sure, it might

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A jester or fool was a type of entertainer and archetype in Medieval Europe, similar to a modern clown or comedian. With their colorful, eccentric outfits and repertoire of juggling, acrobatics and wit, jesters were a favorite of commoners and noblemen alike. Jesters were commonly

How To Sell My Car In Gold Coast: A Few Tips To Help You Make The Most Out Of It

One of the questions that many people have when trying to sell their cars is “how can I sell my car Gold Coast and get the most out of it?” If you are in the process of selling a car, it’s important that you approach

Bitcoin for Brisbane Businesses

Bitcoin, an often overlooked cryptocurrency, is left unaccepted and unnoticed by many business owners. Unfortunately, failing to accept this currency is a mistake that is made by many Brisbane non-Bitcoin businesses. Here is why it is a good idea for your business to join the

The 8 most common causes of lower back pain

The lower back is critical to our function as a human being. It provides structural support as well as enabling movement in all directions. The lower back is primarily responsible for forward and backward movements and also allows sideways bending and rotation. Another critical function

WEB DESIGN USING GRID-BASED LAYOUT METHOD

With any beautiful design or structure, from architecture to painting, there lies beneath it a grid-based layout from which these creations were originally derived. It is, in essence, the unseen mathematical component of all design that, for many web designers, has become standard in the

Rainwater Harvesting Tanks

In Australia drought and water conservation are of constant concern. We are a dry continent; in fact we’re the driest inhabited continent on Earth. Every drop of water is precious, and investing in rainwater harvesting is of benefit to both individual households and our nation

Delux Painting – Services of the Best Painter Daisy Hill Offers

Painting your residential or commercial property is a tedious and time-consuming task, and you may end up spending more money by performing this job by yourself. With this in mind, it makes perfect sense to choose only the finest professional painter Daisy Hill offers. By

Getting Your Money’s Worth With Hair Removal in Brisbane

Hair removal treatments are no walk in the park. They are obviously slightly painful, but having them done by experts can turn your hair removal appointments into anticipated spa dates and well worth the money you pay for them. With the number of spas and

All aboard!! Getting your small business on board your CRM journey.

It’s a big ask, but someone has to take it on. If you’ve realised that your business needs to start driving efficiencies through CRM, you need a champion to be in the driver’s seat.

Let’s face it. Small businesses just don’t have the specialised resources, multi-disciplinary teams and project methodologies that big businesses have. But then again, that’s probably a good thing, as red tape can just slow you down.

We work with a lot of small businesses, and there’s usually one person who has been trusted with job of moving the business forward on its CRM journey. Often it’s the business owner themselves, but just as often, they will charge someone else with the task – usually the person with the most to gain from getting the best solution in place, or the one who’s known for whipping things in to shape.

Putting aside your real job, your role as CRM champion is important. It’s a big task with a lot riding on it. If it didn’t, you wouldn’t be the chosen one.

So here’s a little pep talk to help you on your way. These are our tips for being a great CRM champion.

  1. Sell the vision

You are bringing your own unique perspective to the role, but not everyone sees things the way you do. When everyone is doing a different job, they have different frustrations – or might think everything is just fine the way it is. It’s your job to sell the vision of what the future looks like.

 

Just about everyone will be impacted when you introduce a CRM solution in a small business – and some people are simply resistant to change, especially if it sounds anything like more work. Your challenge is to paint a picture of how CRM will help them, rather than be a hindrance.

  1. Search out the sticky problems

You need to get some clarity on what problems you’re trying to solve by implementing a CRM. What are the big hitters? What are the niggly annoyances?

 

You need to gather this intelligence from the people who matter – that’s the people who will be using the CRM. Launch an investigation. Talk to everyone. Learn what they do and how they do it. Ask what frustrates them. Cover all of your bases – the production team, the receptionist, the sales manager – everyone. Understand the flow of work, and what problems are created by the step before. Listen for things like “Those sales guys make it really hard for us in production when they don’t …..”.

There’s clues everywhere for how CRM can help drive consistency and efficiency in your business.

  1. Make a list – check it twice

From the results of your investigation, make a list. Â Then you can prioritise what’s urgent and what is nice to have. This is important as you might not be able to do everything at once. You might need help from your CRM implementation partner at this point. Â If you find the right help from a good implementation partner, they can inject their knowledge of what is standard functionality and what requires greater customisation effort. Â You might find that it’s possible to tick everything off your list on day one.

 

We’ve seen enough to know that you can also get great results from breaking the project into phases. There’s a lot to be said for getting the basics right and focusing the big transformational pieces of work.

Once people start using the system they have a much better perspective and context for what else is needed. You might find that some of your second phase priorities might change or be unnecessary and new ideas will arise for how your CRM can better support your processes.

Redo your list, resell and vision and get moving on Phase 2.

  1. Find a partner who understands you

We might be biased, but it’s essential you get the right help. You need to find a CRM implementation partner that gets you and gets CRM. Every business we work with is different, and every CRM starts and grows in different directions because of the unique problems you need to solve for.

 

That’s why we work exclusively with Microsoft Dynamics CRM. It’s extremely flexible and we can make it fit just about any business problem we come across. It’s a matter of intimately knowing CRM and getting to know your business and what you want to achieve.

Ok, so now it’s time to get out there. Start championing the cause!

The Seven Major Benefits of Vinyl Wall Cladding

 

Low Maintenance

 

Duratuff-Close-up-300x256With PVC cladding, you’ll never have to worry about repairing or repainting your weatherboards again. Unlike other materials, PVC cladding has been proven to be perfectly suited for Australian conditions, where weather conditions can go from one extreme to the other in a single day. Wood can warp, crack, dislocate, peel or collapse in certain weather, but PVC cladding can survive the Australian summer, torrential storms and bitterly cold nights while retaining its shape and condition.

As well as being durable without being brittle, PVC cladding does not fade in colour the way other materials do. Instead of a layer of paint coating the outside, the manufacturing process means that the colour remains consistent throughout the PVC. This also means that there are none of the colour inconsistences that can occur with external painting.

 

Versatility

 

The modular nature of PVC cladding means more versatility and a larger number of weatherboard projects that can be completed. PVC cladding can be applied both vertically and horizontally, and have a minimum of joins. The unique Windlock 180 system results in a more secure application and a tighter fit. Due to their flexible utility, PVC cladding can be used in domestic homes, offices, showrooms, swimming pools, hospitality, entertainment centres, trade workshops and many other places. The simple application and adjustment of PVC cladding also make them ideal for DIY home improvement projects.

 

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Better Insulation

 

Our PVC cladding comes with CFC free foam insulation built right into the cladding, reducing the cost of both materials and labour. This potentially means that you no longer have to bother with the hassle of installing internal insulation inside the walls. PVC cladding insulation will cool your house in the summer and warm it in the winter, resulting in a more comfortable temperature and a lower air conditioning bill.

 

Long Lasting

 

PVC cladding is warrantied for up to 50 years, decades more than other conventional weatherboard materials. This covers all sorts of extreme weather conditions, and has been tested to withstand winds up to 288 km/h. As mentioned above, little to no maintenance is required during its 50-year lifespan and will retain its colour and shape. PVC cladding is also resistant to crush and impact situations A rolled over nailing hem adds strength and stability, and smoothes out wall irregularities. So the odd bump or collision won’t crack, split or damage the tough vinyl surface.

 

Variety / Aesthetics

 

There are 200 color and texture combinations available for our PVC weatherboards, with a wide variety of aesthetically pleasing tones and shades. PVC cladding of decades past had a reputation for looking cheap and artificial, but modern vinyl cladding uses a low-gloss, wood grain finish that makes it indistinguishable from painted wood cladding. And unlike wood cladding, the tone and vibrance of the colour won’t fade over time.

 

Environmentally Friendly

 

Research indicates that external wall cladding is the most important variable element in the environmental impact of a residential construction. The sourcing of the materials used and their manufacture, the lifespan of the cladding and its potential to be recycled all determine how environmentally friendly a cladding material is. PVC cladding has been proven to a lower environmental impact than metal and other plastic claddings, and is far more durable and recyclable than wooden cladding. PVC requires lower processing temperatures, resulting in lower energy consumption during manufacture. Leftover materials are also recycled back into the next manufacturing process. At the end of their long 50 year lifespan, PVC cladding can also be 100% recycled, unlike wood that rots and metal that corrodes.

 

Fire Safety

 

Due to the chlorine base, PVC cladding does not ignite quickly and is inherently flame retardant. PVC has far higher flame resistance than traditional timber framing, and ignites at temperatures 127 degrees higher than wood. According to the Standard Test Method for Surface of Materials Using a Radiant Heat Energy Source, PVC has a one of the lowest radiant panel index’s. This means that not only does PVC have high resistance to combustion, it does not emit a large amount of energy when it burns and will not readily spread flames on its own.

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